The world is changing at a pace which was never anticipated. US has become the fastest-growing economy for the E-commerce industry with a growth rate of 51% per annum. The US government has allowed 100 % Foreign Direct Investment in E-Commerce for business-to-business companies. This is all because of the tech-savvy generation and the increase in the use of smartphones, dependability on the internet along with the assistance of AI-based chatbot There are many e-commerce websites like Flipkart, Amazon, eBay, etc. which have become synonyms for online shopping. So, technological progression has unpredictably manoeuvred the conventional models of retail and marketing. Traditional retail has morphed into e-commerce and marketing through online reputation management.
Millennials now have greater purchasing power. According to a recent survey, the fashion industry is the second-largest polluter after the oil industry, because of the mass production of clothes. There is not an actual demand as people in urban areas wear their dresses less than 8 times. So, many a national and international brand are striving for prominence on the online platform. There is no monopoly of a particular brand and rising customer’s expectations have put a lot of pressure on them.
This has made them look out for constant upgrades to last long in the realm of ‘Fast Fashion’ and opt for a major shift in operational methods. Other domains of IT sector which has sprung out like a fountain effect are Cloud, Blockchain technology, call center services and state of the art application-based software that have made every industry build IT infrastructure of its own.
Sharp and smart business plans, effective applications, economic viability and customer-centric modules are the need of the hour for E-commerce enterprises. iSecure LLC prowess in call center outsourcing by offering exemplary services and expert opinion in these domains steers the E-commerce companies towards retaining more clients by making their services more diverse and accommodating.
iSecure LLC helps in building a healthy customer-seller relationship through its adequate call center outsourcing practices in order to retain your place in cut-throat competition and avoid any risks which could arise due to volatility in the economy. Our solutions reimagine your client’s experience at both online or offline platforms with our digital solutions, and also by optimizing social analytics and trends with marketing strategies and conducting surveys availing the informative call center services from time to time to have comprehensive acumen for your business to use.
